Dojo Manager Guides & Useful Information

Login Redirection Issue & Fix
Issue: Unexpected redirection after logging in to Dojo Manager.
Continue reading…

Cause: Due to recent upgrades, users accessing Dojo Manager via non-home screen links will be redirected post-login to the original linked page.
While this feature is common on various websites, its recent implementation on our platform means that users who access the site via internal links may face this problem.

Temporary Solution: Click the logo at the top to return to the Home page before starting a new session.

Permanent Fix: Ensure bookmarks or saved links update deleted and replaced or updated to point directly to the Dojo Manager login page:
Avoid using other URLs unless you intend to visit that specific page post-login.

This should fix the problem, but please don’t hesitate to contact us if you’re still experiencing any issues.

Things to note:

  • Instructor Portal: Changes have been made to the Session Deletion process. You can now delete or edit the session type if students have not been added. You can also change the class type in certain situations.
  • Admin Portal: In the Session Type filters, you’ll see a Yoji option which is not yet in use and therefore won’t return any results when selected.

Issues Impacting Current Service

These issues potentially have widespread impact and are being addressed as a priority. Please note that restoration dates are an estimation only. Every effort is made to address new issues that impact the user’s experience in a timely manner.

No major issues are currently impacting service.


Known Issues Without Widespread Impact

This is where you’ll find updates on minor bugs and known issues with Dojo Manager. If you’re experiencing a problem that isn’t listed below, please contact us using the form on this page and let us know.

Delivering stock orders placed via the Admin Portal
Instructors may not be able to mark stock orders that were placed via the Admin Portal as delivered. Continue reading…

A fix will be implemented for this, but in the meantime, we recommend using the Session Notes function to advise your Regional Manager of any stock orders that require action, and placing stock purchases via the session screen where possible.


Dojo Manager Bug Reporting and Suggestions

If you are reporting a bug, please include as much relevant information as possible, including the action you were attempting when the error occurred and any error messages you received.

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    What type of enquiry is this?
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    If you have any screenshots, please upload them here:


    Dojo Manager Instructions


    The videos and documents below cover all key aspects of the Dojo Manager Instructor Portal.

    For help & information regarding the Admin Portal, please refer to the training document provided to each Regional Manager.

    If you’re experiencing any issues with the Dojo Manager App, or if you’d like to provide feedback, suggestions or ideas, please use the form on this page. A member of the Digital Marketing Team will be in touch as soon as possible.

    Guides, Videos & Links


    Written user guide for Instructors


    Frequently Asked Questions


    Video overview of a regular class


    Video overview of a grading class


    Upgrades & Enhancements

    A list of completed development items is available at the Changelog website.

    Any confirmed upcoming updates will load below. For more information or to view past updates, click the “Software Updates” button at the bottom of the screen, or click here to visit the Roadmap website.



    Frequently Asked Questions

    • Which browser should I use?
    • I accidentally created a class with the wrong details, what should I do?
    • What should I do if I forgot my password?
    • I have a question about the camera on my device
    • Why are my students' grades showing incorrectly?
    • Something isn't working properly, what should I do?
    • Can I request a new feature?
    • How do I get a Dojo Manager login?
    • How do I know if a student has a valid payment method?
    • Can I change my email address or password?